Privacy policy

This privacy policy explains how State Pension Assist collects, uses and stores the personal information you provide when using our document-assistance service.

What information we collect

To prepare your DWP BR19 form, we collect your name, address, date of birth, National Insurance number, contact email, marital status (where required), and your signature. We also collect limited technical information such as your browser type and IP address to help protect the service.

How we use your information

We use your information only to prepare and post your BR19 form to DWP. We do not use your information for marketing, profiling or automated decision-making. We do not sell your personal data.

How long we keep your information

We keep your information only as long as necessary to complete your application and to comply with legal obligations. Draft applications that are not submitted may be deleted automatically after a limited period.

Sharing your information

We share your completed BR19 form with DWP by post, as required to obtain your forecast. We do not share your information with other third parties except where required by law or to protect our rights.

Your rights

Under UK data protection law, you have the right to access, correct, delete or restrict the use of your personal data. To exercise these rights, please contact us using the details on our Contact page.

Contact us

If you have any questions about this privacy policy, please contact us at [email@example.com].

Last updated: 2026.